Shipping and Delivery

Laboratorio Musicale reserves the right to accept or reject the order depending on the actual availability at the point of sale at the time of receipt of order: as the commitment is absolute in keeping constantly updated list online and reporting of availability, may inconsistencies occur than the latter, making it temporarily evadibile the order received.

Laboratorio Musicale reserves the right to change prices at any time and without notice.

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If the revised price is too high compared to the original purchase price, you can cancel the order without any penalty and, if you have already sent the payment, you can request a refund by sending us an email with the specifics of the case at address, indicating your bank details and all the necessary data.


Shipping insurance

Laboratorio Musicale provides the opportunity to receive materials purchased with shipping insurance for an additional fee of 10.00 Euro exposed on the price, for all those products instead of falling in the promotion known as "Free Shipping" for the extra insurance is mandatory and will be shown in detail at time of order. This option will allow the customer to receive (if available) a new shipment, net of shipping costs incurred by Laboratorio Musicale if provided, or the refund net of shipping costs incurred by Laboratorio Musicale where required if the shipment received is damaged or not reach its destination. If in the order preferred shipment was not insured, Laboratorio Musicale will not assume any responsibility for the delivery delay and / or loss of the package sent. Each instance is the responsibility of the customer and must be resolved directly with the Express Courier used by Laboratorio Musicale. Proceeding with the uninsured shipment are understood and accepted the fact of the above conditions. Products purchased on the Site can be delivered throughout Italy, including the islands. The following article will be delivered to the address indicated in the order or can be picked up by the customer at our store in Corato. Costs vary depending on the destination and footprint and will be notified in advance.




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The packages containing the goods ordered by the customer, are packaged by Laboratorio Musicale in cardboard boxes sealed on all sides of the box and are entrusted to the courier for delivery, we strongly recommend the gentlemen you if the package for visible damage and / or tampering not to accept the delivery, returning everything to the courier who will return to the pack. An email will also be sent by the Customer to within 24 hours of delivery to inform us of the incident. Customers please note that Laboratorio Musicale disclaims any responsibility in case of damage to the outer packaging reported after the acceptance of the package. Note: The right of withdrawal is obviously valid for any malfunctions or damage to the exterior of the product.


Goods receipt

  1. Check the integrity of the pack.
  2. Only in the event of damage to the external packaging and / or the product due to shipment, state in writing subject to certain generic and not on the waybill specific description of damage found.
  3. Check that the shipment is not damaged or apparent anomalies. If no problems are found, accept the delivery.
  4. In the event of non-compliance or apparent damage, refuse the delivery and fill in the acceptance form indicating the problem.
  5. Return the package to the courier.
  6. Send e-mail to describing what happened in the next 24 hours, indicating the subject and problem type. In the event that the goods are to be returned by the Customer to Laboratorio Musicale for defective and / or malfunction of the product, they must request via email to permission to return the product and then arrange for shipment of the product to the expense to our address. Products must be returned in original packaging, including manuals and any accessories that may be present in the package received. The expenses related to the shipment of the product shall be borne by Customer.


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